cPanel Web Hosting Houston FAQ - Frequently Asked Questions

Q: What name servers do I point my domain to?

cpanel1.oplink.net or cpanel2.oplink.net

Q: What happens if my account goes over the allowed storage space or data transfer limit?

If you get close to your limits, the cpanel system will notify you by email. We leave the decision up to you if you want more space or data transfer you would have to call 281-445-9800 or submit and email request to upgrade you cPanel account to the next plan.

Q: Where is Oplink.net's cPanel service located?

In the Level 3 Data center in Houston, TX.

Q: Do you offer SSH access?

No. Access is via your own web based login that requires a userid and password. You can upload files using FTP.

Q: What is cPanel?

CPanel provides a fully featured web-based control panel that allows you to manage your domain through a simple interface. The idea is to transfer the control and responsibility of managing your web site to you. You have the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics. cPanel is designed with multiple levels of administration including admin, end user, and email-based interfaces. These multiple levels provide security, ease of use, and flexibility for everyone from the server administrator to the email account user.

Q: How long does it take to setup my account?

Accounts are automatically setup in 1hr from the time the order is placed. Your account information will be sent to you in an automated welcome email after we verify your billing information.